AI receptionist for healthcare. Pick your speciality.
For clinics and practices that can't miss a patient.
It books appointments, answers from your practice's own information and takes messages. It never gives clinical or medical advice — anything urgent goes to the top of your list for your team.
Clinics and practices lose patients when the phone rings out: reception is with someone, the lines are full at opening time, or the call comes after hours. Velobiz answers the calls you forward to it, books appointments into your calendar and answers practical questions from your practice’s own information.
It never gives clinical or medical advice and it is not an emergency service. Anything urgent goes to the top of your list for your team, with a written summary of the call. Pick your practice type below to see how it handles your most common calls.
Dental practices
Every patient call answered, every chair filled.
Physio & Allied Health
New enquiries booked fast, reminders handled for you.
GP & Medical clinics
Overflow and after-hours calls answered with care.
Veterinary clinics
After-hours calls answered, urgent ones flagged.
Specialist practices
Referrals captured, consultations booked.
Questions
Common questions about healthcare.
Can an AI receptionist work for a medical or allied health practice?
Yes, for bookings, practical questions and messages. It answers from your practice’s own information and never gives clinical or medical advice; anything clinical goes to your team.
Is patient information kept private?
Personal information is handled under the Australian Privacy Principles. You get written call summaries rather than audio recordings, and patient details stay in your account.
What about emergencies?
It is not an emergency service. Include an instruction in its information to direct anyone describing an emergency to call 000.
Ready when you are